Turn Gut Feelings into Smart Decisions
Helping companies grow and scale with
data, strategy, and ethical AI.
What I do:
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Rapid-cycle user and customer research
NPS, PSAT, and CSAT survey design and implementation
Voice of the customer feedback loop implementation
User and customer advisory boards development
Research planning and roadmaps
Survey design and implementation
Workflow and journey mapping
Usability and user acceptance testing
Personas
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Organizational assessment and design
Change management strategy
Documentation and policy
Training and facilitation
Hiring and talent strategy
eNPS survey design and implementation
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Assessment for AI ready teams
Workflow analysis
Tool recommendations
Procurement support
Governance and ethics
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Keynote speaking
Presentations and workshops for teams
Conferences
Training design and implementation
Workshop facilitation
Instructional design and LMS implementation